NOTICE OF PRIVACY PRACTICES
EFFECTIVE DATE: APRIL 14, 2003. This notice describes how medical information about you may be used and disclosed by Bayshore Community Health Services, Inc. and how you can get access to this information. Please review it carefully.

If you have any questions about this notice, please contact the Corporate Director Of Customer Service located at Bayshore Community Hospital 727 North Beers Street, Holmdel, New Jersey. Telephone 732-739-5911.

OUR COMMITMENT TO YOUR PRIVACY
Bayshore Community Health Services [BCHS] understands that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at BCHS. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by BCHS, whether made by BCHS personnel or your personal doctor. If your physician is a member of the medical staff at BCHS, he/she may have different policies or notices regarding the doctor’s use and disclosure of your medical information created in the doctor’s office or clinic.

This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.

BCHS is required by law to: WHO WILL FOLLOW THIS NOTICE
This notice describes BCHS’s practices and that of: In addition, these entities, sites and locations may share medical information with each other for treatment, payment or BCHS operations purposes described in this notice.

HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

FOR TREATMENT
BCHS may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, medical students, or other healthcare personnel who are involved in taking care of you at a BCHS facility. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. In addition, the doctor may need to tell the dietitian if you have diabetes so that we can arrange for appropriate meals.

BCHS also may share medical information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays. We also may disclose medical information about you to people outside BCHS who may be involved in your medical care after you leave the hospital, such as family members, clergy or others we use to provide services that are part of your care.

FOR PAYMENT
BCHS may use and disclose medical information about you so that the treatment and services you receive at a BCHS facility may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your insurance company information about surgery you received at the hospital so your health plan will pay us or reimburse you for the surgery. If you have had a test done or receive treatment at one of our facilities, we may give information to the physicians who provided the services since they are required to bill separately.

We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

FOR HEALTH CARE OPERATIONS
BCHS may use and disclose medical information about you for its operations. These uses and disclosures are necessary to provide your health care services and make sure that all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you. We may also combine medical information about many patients to decide what additional services BCHS should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students, and other personnel for review and learning purposes. We may also combine the medical information we have with medical information from other healthcare providers to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning who the specific patients are. Additionally, in certain BCHS facilities, we may ask you to sign-in so that we know that you have arrived and are waiting for your appointment or test. Our personnel may call your name in the waiting room area to let you know that our staff is ready to see you.

APPOINTMENT REMINDERS
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at a BCHS facility.

TREATMENT ALTERNATIVES
We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

HEALTH-RELATED BENEFITS AND SERVICES
We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

FUNDRAISING ACTIVITIES
We may use or disclose information about you in an effort to raise money for the hospital or health care center. We only would release contact information, such as your name, address and phone number and the dates you received treatment or services. If you do not want to be contacted for fundraising efforts, you must notify in writing, the Bayshore Foundation Office at 727 North Beers Street in Holmdel, New Jersey.

HOSPITAL DIRECTORY
We may include certain limited information about you in the hospital directory while you are a patient at the hospital. This information may include your name, location in the hospital, your general condition (e.g., fair, good, etc.) and your religious affiliation. The directory information, except for your religious affiliation, may also be released to people who ask for you by name. Your religious affiliation may be given to a member of the clergy, such as a priest or rabbi, even if they don’t ask for you by name. This is so your family, friends and clergy can visit you in the hospital and generally know how you are doing. If you are in the hospital we may place your last name on a unit "white board" in order to assist staff and physicians to locate you; if you request, your name may be removed from this listing.

MEDIA
We may release to the media the fact that a patient has been treated or admitted to the hospital, as well as his or her general condition (under evaluation, good, fair, serious, or critical) as long as the inquiry contains the patient’s name and the patient has not requested that the information be withheld.

INDIVIDUALS INVOLVED IN YOUR CARE OR PAYMENT FOR YOUR CARE
We may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for or provides your care. We may also tell your family or friends your condition and that you are in the hospital. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

RESEARCH
Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another, for the same condition. All research projects, however, are subject to a special approval process. This process evaluates a proposed research project and its use of medical information, trying to balance the research needs with patients’ need for privacy of their medical information. Before we use or disclose medical information for research, the project will have been approved through this research approval process, but we may, however, disclose medical information about you to people preparing to conduct a research project, for example, to help them look for patients with specific medical needs, so long as the medical information they review does not leave the facility. We will almost always ask for your specific permission if the researcher will have access to your name, address or other information that reveals who you are, or will be involved in your care.

AS REQUIRED BY LAW
We will disclose medical information about you when required to do so by federal, state or local law.

TO AVERT A SERIOUS THREAT TO HEALTH OR SAFETY
We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.

SPECIAL SITUATIONS

ORGAN AND TISSUE DONATION
If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

MILITARY AND VETERANS
If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.

WORKERS’ COMPENSATION
We may release medical information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.

PUBLIC HEALTH RISKS
We may disclose medical information about you for public health activities. These activities generally include the following:
HEALTH OVERSIGHT ACTIVITIES
We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

LAWSUITS AND DISPUTES
If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

LAW ENFORCEMENT
We may release medical information if asked to do so by a law enforcement official: CORONERS, MEDICAL EXAMINERS AND FUNERAL DIRECTORS
We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about patients to funeral directors as necessary to carry out their duties.

NATIONAL SECURITY AND INTELLIGENCE ACTIVITIES
We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

PROTECTIVE SERVICES FOR THE PRESIDENT AND OTHERS
We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.

INMATES
If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU

You have the following rights regarding medical information we maintain about you:

RIGHT TO INSPECT AND COPY
You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually, this includes medical and billing records, but does not include psychotherapy notes.

To inspect and request a copy of your medical information that may be used to make decisions about you, you must submit your request in writing to the medical records department of the facility where you received your care. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request.

We may deny your request to inspect and copy in certain very limited circumstances.

If you are denied access to medical information, you may request that the denial be reviewed. Another licensed health care professional chosen by the organization will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.

RIGHT TO AMEND
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for BCHS.

To request an amendment, your request must be made in writing and submitted to the medical records department of the treating facility where you received your care. In addition, you must provide a reason that supports your request.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: RIGHT TO AN ACCOUNTING OF DISCLOSURES
You have the right to request an accounting of disclosures we have made, if any, of your protected health information. This is a list of the disclosures we made of medical information about you to individuals or entities when we were not required to obtain an authorization from you to release your protected health information. For example, in a situation where we were served with a subpoena requiring us to release the information.

To request this list or accounting of disclosures, you must submit your request in writing to the medical records department of the facility where you received your care.

Your request must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper, electronically).The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

RIGHT TO REQUEST RESTRICTIONS
You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery you had.

We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

To request restrictions, you must make your request in writing to the facility where your care is being or has been provided. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.

RIGHT TO REQUEST CONFIDENTIAL COMMUNICATIONS
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

To request confidential communications, you must make your request in writing to the medical records department at the facility where you received your care. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.

RIGHT TO A PAPER COPY OF THIS NOTICE
You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

To obtain a paper copy of this notice, contact the Corporate Director Of Customer
Service located at Bayshore Community Hospital 727 North Beers Street, Holmdel, New Jersey. Telephone 732-739-5911

CHANGES TO THIS NOTICE
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in each of our facilities. The notice will contain on the first page, the effective date. In addition, each time you register at or are admitted to the hospital for treatment or health care services as an inpatient or outpatient, we will offer you a copy of the current notice in effect.

COMPLAINTS
If you think we may have violated your privacy rights, or you disagree with a decision we made about access to your protected health information, you may file a complaint with the Corporate Privacy Officer by calling 732-888-5294 or in writing to the Privacy Officer at Bayshore Community Hospital, 727 North Beers Street, Holmdel, New Jersey 07733. You may also file a written complaint with the Secretary of the U.S. Department of Health and Human Services at:

Office for Civil Rights
U.S. Department of Health and Human Services
Jacob Javits Federal Building
26 Federal Plaza, Suite 3312
New York, NY 10278

You will not be penalized for filing a complaint.

OTHER USES OF MEDICAL INFORMATION
Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.

Si usted le gustaria asistencia para interpretacion por favor llame al Director de la Corporacion de Cliente Servicios — Telefono 732-739-5911.


Bayshore Community Hospital | 727 North Beers Street | Holmdel, NJ 07733 | 732-739-5900
Bayshore Holmdel Campus
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